Services

We provide clients with turnkey services to design and build different types of intelligent infrastructure for better management of collaboration, client engagement, training, entertainment and energy utilization.

LEXA Lifestyle also provides businesses with high levels of support in terms of warranties, extended warranties, AMCs and other support services to maximize the availability, reliability, performance and ROI of their smart infrastructure.

Needs & Analysis Assessment

We help define the broad concepts and capabilities of your facility and identify features that determine the utility of rooms for various business applications

• LEXA Lifestyle Design, Build and Maintain Services
  

  The starting point of successful AV design and implementation is a detailed study of the requirements to prepare a comprehensive set of business needs. LEXA Lifestyle specialists help define the broad concepts and capabilities of your facility and plan the key elements to be addressed. They help identify features that could determine the utility of the room for end users.

Understanding project requirements:

LEXA Lifestyle conducts a detailed needs analysis survey to understand the client team’s objectives and the key business outcomes expected from the project.

Evaluation and audit of legacy infrastructure:

We evaluate the project site to understand the constraints or potential advantages given the project goals. We also conduct an audit of existing/legacy technology to establish whether it can continue to deliver value in the new infrastructure that is being created.

Migration strategy and pre-implementation planning:

Our team works to minimize the impact of moving to new office sites or disruptions to work at existing ones. This is done through careful pre-implementation planning allowing teams to maintain their productivity despite the move.

System Design & Planning

Our design and engineering teams provide all the elements required for the successful implementation of the project. We also provided integrated project management services to ensure implementation is smooth and timely

Wide range of support services

Design, both functional and aesthetic, is the essential ingredient for an effective and easy to use AV-enabled workspace. It helps define the functional requirements of your facility and in planning the key elements that are to be addressed during the project.

Our design and engineering teams provide all the elements required for the successful implementation of the project — including roadmaps, layouts, electrical detailing and CAD diagrams, BoQs and guidelines for project implementation.

Detailed design and BoQ:

Our team focuses on incorporating design principles which aid flexibility, standardization and reliability. We validate system concepts with users and prepare a description of System Design and Bill of Materials for the project that helps technical and purchase teams plan procurement and estimate costs comprehensively. We can also provide detailed layout plans, BoQs, CAD diagrams and electrical detailing along with necessary guidelines.

Infrastructure roadmap development:

We help organizations develop strategic roadmaps for their collaboration and workplace technology and infrastructure. This ensures they can continue to remain productive over the longer term, delivering greater lifetime value and ROI.

Planning AV, Network and software integrations:

Teamwork is another important aspect of well-designed workplaces, so it’s important that all the elements of your infrastructure play well together. We manage the integrations between discrete AV equipment, networks and productivity software to ensure workflows are seamless.

Installation & Deployment

LEXA Lifestyle provides the support required for smooth deployment — with both onsite and offsite specialists. We ensure that every element of your infrastructure is installed, tested and commissioned to the highest standards.

Onsite and Offsite Specialists

Audio-visual integration projects can become pretty complex, and the difference between success and failure is usually a function of how well the installation and deployment phases are handled.

LEXA Lifestyle provides your team with the support required for smooth deployment — with both onsite and offsite specialists. Our project managers work closely with your teams to ensure that every element — electrical, AV, and programming — is installed, tested and commissioned to the highest standards.

Turnkey project management:

Managing the various project teams (electrical, AV, interiors and programming) can be complex and time consuming for in-house IT or Facilities teams. Our project managers apply experience gained from hundreds of projects to ensure that your implementation is a smooth process.

Integration of hybrid infrastructure:

The modern workspace or living spaces requires a blending of various technologies to be truly “smart”. Our broad scope of expertise ensures that the AV, lighting, environment controls and other elements of your building infrastructure are tightly integrated.

Enhancing the User Experience:

The degree to which new technology is intuitive to its intended users has a large role to play in its eventual success. LEXA Lifestyle incorporates a user-centric approach at every stage — requirements assessment, system design, user-interface creation and beyond to help smoother adoption.

Applications-based Customization and Configuration:

Our programming teams help develop the customized software and control interfaces required for various elements like lighting, equipment and environment management to function in an intuitive and seamless manner.

Training & user Adoption

Our teams help plan and execute training for end-users and facilities managers (or systems administrators) to improve user comfort levels and aid adoption of new tools and applications

Increased engagement and productivity

The eventual success of any technology is established by the degree to which it is adopted by its intended users. This is why the right kind of training and user adoption strategies are critical catalysts in maximizing the ROI for your AV projects.

Our teams help your organization plan and execute training for end-users and facilities managers (or systems administrators) who will be utilizing the facility. This is to increase user comfort levels with the new tools and applications and lead to increased engagement and productivity.

Onsite and online training delivery:

We provide live online and onsite training support for end users and/or facilities management teams in your organization. This is conducted at the time of commissioning and familiarises them with the new/upgraded features that they have access to for collaboration.

On-demand training for users:

On-demand training content can also be provided, to ensure that new joiners are introduced to the facilities’ capabilities and can use them more effectively when they collaborate.

User adoption activities:

The transition to new or complex technology is made smoother with a good adoption strategy. We support your team and help ensure it fits your infrastructure, organizational culture and user preferences.

Technical documentation:

Our team creates comprehensive documentation for both the users and system administrators to help in more effective use and management of your facilities.

Support & Maintenance 

We provide world-class support services to maintain high-availability and high organizational productivity for your collaboration infrastructure — both software and hardware

World-class support services

Today, audio visual, collaboration and environment control systems are critical for business communication. Meetings involving multimedia presentations, video-conferencing and other interactive tools occur everyday and help us communicate and collaborate better than ever before.

LEXA Lifestyle provides world-class support services to maintain high-availability for your collaboration infrastructure — both software and hardware. As a result critical business workflows continue to function smoothly in your boardroom, video-conferencing facility or training rooms and organizational productivity doesn’t suffer.

Annual maintenance (AMCs):

After building and supporting meeting and control infrastructure over the last two decades, we realize that support requirements can vary considerably. Which is why our support plans provide you the flexibility to choose a level of support that matches your specific needs.

Remote and onsite 8×5 NBD support:

For businesses that may require quicker support response for critical applications or infrastructure, we offer 8×5 next business day support — either onsite or remotely.

Performance audits and recommendations:

Keeping new infrastructure working smoothly requires regular monitoring of various aspects of its performance. Our team supports you with performance audits to identify potential problems before they affect users and make recommendations for improvement.

Managed Services

Our experienced team of technicians works closely with your IT or Facilities teams to ensure office-based, or work-from-home teams remain connected, productive and continue to enjoy an enhanced collaboration and workplace experience

Match your business needs

With one of the most experienced and qualified support teams in India, along with our pan-India presence, LEXA Lifestyle can provide a range of managed services to match your business needs.

Our experienced technicians help fulfill your support strategy and make sure that office-based or work-from-home teams stay connected and productive, wherever they may be. They also help your IT teams ensure that your infrastructure continues to create positive user experiences.

Remote and onsite helpdesk:

We work with your IT team to create better user experiences with highly qualified help desk support. This means they have the freedom to focus on their core infrastructure while we help resolve customer assistance requests remotely or with an on-site presence.

Qualified staffing provision:

Need help with specialized staffing to support your AV, collaboration and other workspace infrastructure? We can assist by providing well qualified and trained on-site support staff.

Remote asset and rooms management:

In addition to help desk services, organizations with a large number of UC and AV equipped rooms may need additional assistance with room management or pan-organization asset management. Our team helps with hardware monitoring, preventive maintenance, software upgrades, room usage monitoring and more to maintain the health of your collaboration ecosystem.