Quality Assured

LEXA Certified Integration Standard

The UAE's only smart home integrator with documented engineering standards, manufacturer certifications, and quality-assured processes.

ISO 9001 Processes
6 Certifications
500+ Projects

99.2%

Installation Quality Score

97.8%

First-Time Acceptance Rate

94/100

Customer Satisfaction (NPS)

96.5%

On-Time Completion

Our Processes

Engineering Standards

Installation Standards

Rigorous 47-point installation protocol ensuring consistent quality

  • Pre-installation site verification
  • Cable management to TIA/EIA-568 standards
  • Equipment mounting per manufacturer specs
  • System integration testing protocols
  • Final quality inspection checklist

QA Checklist

Multi-stage quality assurance with documented verification

  • Pre-installation equipment inspection
  • In-progress milestone reviews
  • Functional testing at 50% completion
  • Full system commissioning tests
  • Post-installation performance audit

AMC Framework

Comprehensive Annual Maintenance Contract with proactive care

  • Quarterly preventive maintenance visits
  • Software updates and security patches
  • Performance optimization & tuning
  • Priority support with 4-hour response
  • Annual system health report

Documentation Standard

Complete technical documentation for every installation

  • As-built CAD drawings
  • Network topology diagrams
  • Equipment specifications & warranties
  • Programming logic & scenes
  • Maintenance schedules & procedures

Training Process

Comprehensive user training ensuring confidence

  • On-site system walkthrough (2-3 hours)
  • User interface training for all residents
  • Common scenarios practice sessions
  • Emergency procedures & troubleshooting
  • Training video library access

Handover Process

Structured 5-phase handover ensuring seamless transition

  • System demonstration & acceptance
  • Documentation package delivery
  • Warranty registration & activation
  • Support team introduction
  • 30-day follow-up optimization visit
Credentials

Manufacturer Certifications

Control4 Certified Professional

Platinum

Crestron Diamond Dealer

Diamond

Lutron Palladiom Certified

Elite

Savant Authorized Dealer

Premier

KNX Certified Partner

Professional

CEDIA Member

Member Since 2015

Experience the Difference

Ready for Certified Quality?

Experience the LEXA standard — from consultation to installation to lifetime support.