Your Protection

Warranty & Service Policy

Comprehensive warranty coverage on all products and installations from LEXA Lifestyle.

Coverage

Product Warranty

Premium Brands

Manufacturer warranty ranging from 1-5 years depending on the brand and product

Installation Work

12-month warranty on all installation and integration services

Cabling & Infrastructure

24-month warranty on structured cabling and network infrastructure

Programming & Config

12-month warranty on all system programming and configuration

Extended Warranty

LEXA offers extended warranty options through our Annual Maintenance Contracts (AMC). AMC clients receive extended coverage, priority support, and preventive maintenance visits to ensure their systems perform optimally year after year.

Warranty Exclusions

-Physical damage caused by misuse or accidents
-Damage from power surges without proper surge protection
-Unauthorized modifications to installed systems
-Natural wear and tear beyond warranty periods
-Issues caused by third-party modifications

How to Claim Warranty

01

Contact Support

Reach out via phone, email, or WhatsApp

02

Assessment

Our team will diagnose the issue remotely or on-site

03

Resolution

Covered repairs or replacements at no additional cost

Need Support?

We're Here to Help

Contact our support team or explore our AMC packages for extended coverage.